Today's comment is short and sweet. The assignment for those who want to work "on" their business and not "in" is this - if you don't already have a phone lead card or sheet, create one! It should include pertinent contact info, how the caller heard about your school, an area to record notes about their wants, info on the children, etc. Also make sure there is an area for your staff member to record their info so you can track, hold accountable and incent!
If you already have a lead sheet your assignment is to make sure it's being used consistently and effectively. So, pull it out and look it over and re-train the staff on its use if necessary.
Spend 30 minutes "on" your business today......
Easter Baskets
14 years ago
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